lessons learned project management

Lessons learned are an informal conversation where you look at a project in retrospect. update=copyright.getFullYear(); surprised you on the project that were not planned? By taking time to reflect together on your experiences and how your choices led to outcomes, you create learning, development, growth… And, ultimately, wisdom. Do also consider doing a survey of team members for their individual Lessons Learned in advance of the meeting. “Lessons Learned” is a method to systematically collect experiences (positive and negative) made in the project and to draw conclusions from them in order to improve the … PMI®, PMP®, CAPM®, PMI-ACP®, PMBOK®, and The PMI Talent Triangle® are registered marks owned by Project Management Institute, Inc. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited. They refer to the careful analysis and isolation of the actions and situations we go through during product development. One of the primary responsibilities of a project manager is to take care of … A lunch and learn is a good way to reach a wider audience with your lessons learned as you can invite members of other project teams or the wider PMO community to come along and hear what worked on your project. document.write("2015 -" + update + "," + " "); There are four outcomes your Lessons Learned meeting should be aiming for: This might sound a bit ‘meta’ (turtles standing on bigger turtles)… After you’ve carried out your Lessons Learned review, take some time to reflect on it (maybe with one or two close colleagues). This helps project managers … This may include: Please though, do review it before the meeting. In project management, “Lessons Learned” refers to a specific written summary of what was learned and experienced throughout the life of the project, once the project is 100% … Lessons learned are executed after the closing of the project. Speak with, and share what you’ve learned with, other Project Managers. In this article, we will cover 10 topics, starting with the basics: And you prefer watching and listening to reading, I have done a video that covers most of the content of this article. The approach I prefer is for work-stream leads to run their own work-stream lessons learned meetings, and then send representatives to the ‘whole project’ LL meeting. Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) defines lessons learned as the learning gained from the process of performing the project. But my preference is to avoid that term or say anything that gives the impression that we’re ‘at school’. What are the Best Project Management Books? And then let’s explore the big outcomes from your project. There … By the way, most people think more clearly in the morning, so a morning meeting is ideal. It has everything to do with you and your project team. Top 5 Project Management Lessons Learned from Experience. What…, Now let’s probe into the different areas you can make things even better next time. To what extent were the project goals and objectives attained? Before we do that, here are my four primary success factors; the things you need to do to maximise your chances of success. Dr Mike Clayton is one of the most successful and in-demand project management trainers in the UK. planning, scheduling, and schedule management. This mindset should... Introduction. It's often focused on failures, inefficiencies and project issues that can feed into … How to Set a Clear Vision and Mission for your Team | Video, Lessons Learned Meeting: How to make it Excellent | Video, Project Closure: Your Complete Guide to How to Close-down Your Project. But, for post-project reviews, schedule them as soon as possible, while memories are fresh. I’ll keep to a simple four stages: OnlinePMCourses has a sister Channel on YouTube called Management Courses. 3. Develop Project Charter. The lessons learned template serves as a valuable tool for use by other project managers within an organization who are assigned si… © Copyright Here are some of the things I’d want to cover in an opening round: The first of the two main parts of the meeting is where you will identify and explore the themes for your lessons learned. effectively did you identify, bring-in, and deploy your project resources? It is done after project completion, usually conducted as a meeting involving the project manager and … Dr Mike Clayton. And it’s every bit as important as the meeting itself. #PMOT – Who are the Project Managers on Twitter to Follow? What can we learn from the ever changing but closely woven network of nature? Invite your team. There’s one Project technique that has the capacity to transform your skillset and raise your Project Management to the next level: the Lessons Learned review. Lessons learned are the last outcome of a project. 12 Project Management Rules You’d be Wise to Note. Talk about So, you’ll need to cover: My number one reason for holding lessons learned meetings has very little to do with the project or the organization. effectively did you work together as a team? sitemap. Team Management: The project manager asked for and … At the end of my analysis, I found that the information was rarely acted upon. login. Project Management in Under 5 | Video series, Volume Licensing of Project Management Courses for Businesses, OnlinePMCourses Email Whitelisting Instructions, Project Management Dictionary: 20 Essential Terms you Must Know, The Project Management Certification question: Discussion with Dawn Mahan | Video, Conflict in Project Management: It’s Your Fault | Video, 10 Vital Project Management Concepts You Most Need to Learn about, How to Understand the Sources of Conflict | Video, 50 Great Project Management Blogs for 2017, The Best Project Management Blogs for 2019. The organization develops robust dashboards and metrics to draw on and track the impact of their learning. The two primary questions for gathering input are: When we later come to tools for summarising and prioritizing, the primary questions for eliciting summary conclusions are: We recommend you prepare a small number of carefully chosen questions. The Project Manager role manages the Lessons Learned. effective was the way you integrated the project into the host environment? Finally, lessons learned … When you purchase a course from these vendors through our links, we will receive payment. The four areas to focus your preparation are: Before your meeting, gather as much data as you can. THIS ARTICLE CONTAINS AFFILIATE LINKS, MEANING I MAKE A SMALL COMMISSION IF YOU CLICK THEM AND GO ON TO BUY, AT NO COST TO YOU. Ideally, you will invite anyone who has had a substantial involvement in the project. The second release of this simulation adds a new scenario with multiple unanticipated events and the ability to add prototypes to the project plan. Lessons Learned in Project Management by HousatonicSoftwa Dos: The good, the bad, the ugly: The best lessons learned meetings I have participated were organized in 3 steps: … These are starting, organizing and preparing, execution and closing. Most team members know the importance of documenting historical data for their current and future projects. He is also a prolific blogger and contributor to ProjectManager.com and Project, the journal of the Association for Project Management. So, how…, What can you do next time to improve your…. If you share them in the comments section below, I will be sure to respond. Most project managers know the importance of capturing lessons learned; … The lessons learned process is easier thanyou might think. went well? Using software I will always want to find some way, if I can, to involve everyone. Lessons learned is the practice of recording the knowledge gained by a project at project close. Now it’s time to look at the structure for your meeting. The Lessons Learned Database template is a multi-project directory that you can edit to fit your team’s needs. Remote conferencing is not ideal – hold it live if you can, but if not, find the best video conferencing tools you can, and, crucially: Always test and practice using the conferencing tools, before your meeting, Also think about hospitality. Do take a look at the Meetings playlist. The project manager should begin each project by reviewing lessons learned from previous projects, and encouraging team participation in future lessons learned activities. well did you handle the soft change aspects of our project? Ten Project Management Knowledge Areas. Conclusion – Lessons Learned in Project Management. What is Your Project Management Personality? copyright=new Date(); PMI®, PMP®, CAPM®, PMI-ACP®, PMBOK®, and The PMI Talent Triangle® are registered marks owned by Project Management Institute, Inc. It’s easy to get wrapped up in a project’s day-to-day aspects. Lessons Learned From The Project Management Simulation. Brief your sponsor and the governance tier of your project. Organizations don’t hold lessons learned meetings, and they don’t learn lessons. It refers to the learning gained from the process of performing the project. This lessons learned Excel spreadsheet acts as the main holding … During your project, lessons learned meetings typically fall either at key points in your project, or at regular project team meetings. It makes sense to set the scene with some basic ground rules. Description. Here, we see systemic use of lessons learned for continuous organizational improvement. But, f, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on Pinterest (Opens in new window), Three Concepts to Make You a Smarter Project Manager | Video, Project Manager’s Professional Coaching Program, Sample Project Management Videos from our Core Courses, I Need my Team to be Better at Project Management & Delivery, All Project Management Certification Programs, I Want to Study for Project Management Professional (PMP), The Project Manager’s PMP Exam Prep Guide, Day-to-Day Project Leadership that Gets Results, Delegation: How to Delegate without Stress, Our Top ‘Must-Read’ Project Management Guides, Project Management in Under 5 | Project Management Video Series, Coming soon… The Practical Project Management Podcast, All our Project Management Tools & Resources, OnlinePMCourses Kindle-exclusive Project Management eBooks Series. Lessons learned is an important concept in project management. The project manager is responsible for making sure lessons learned happen. All rights reserved. One of our programs is Meetings. Talk aboutwhat worked and what didn’t work. Simple answers to complex problems are often wrong, and sometimes dangerous. would you recommend to others who might be involved in future projects of a similar type? So a full discussion of the different ways they can feature in an organization’s process is well-outside of our scope. And that will feature strongly as my first, primary, and principal reason for holding an LL review. When you have done that and people have accepted their responsibilities, thank everyone at the end. Discuss unintended outcomes that happened during or because of the project. We want to drive change, in: And, of course, you want to catalyze personal change in individuals; their: There are two main times you should hold a Lessons Learned meeting; and sometimes a third. Sharon Sikes, PMP, President, Evergreen Project Management Abstract. This will allow you to get a fair amount of analysis done before the meeting. We’ll look at how to structure it two major sections down. might have been better handled if done differently? But, numbers may make this impractical. You should also archive and communicate this project’s lessons learned to all project managers either through the Project Management Office (PMO) or, in the absence of a PMO, previously approved means of Project Management collaboration and communication. Capturing lessons learned should be an ongoing effort throughout the life of the project. It is wise to have all this data available, but wiser still to plan only to present a carefully chosen selection. Yet, they all have common features and the lessons learned from one project can easily be incorporated in another, circumstances permitting. We are glad to recommend their products. If you are interested in my lessons learned, we have two articles that discuss these. 8 Project Management Lessons from Watching Nature by R. Sarma Danturthi, PhD, PMP July 31, 2020. The idea is to repeat the positives aspects and not repeat the mistakes. The entire Project Team participates by sharing important information. Here are some simple tools you can use: But, for a small project, you can simply email people and ask someone to collate the responses. Privacy Policy skills did you need that were missing on this project? Why do You Need Lessons Learned Meetings? Time Management. It helps to helps relax people and so encourages them to contribute more freely. If you ask too many, the same things will come up over and over again. This will be a big guide, so let’s buckle up and dive in…, Here’s a short video that answers the question: ‘What are Lessons Learned?’. They are most often performed during the project … well did our risk and issue management work? OnlinePMCourses is an affiliate for: Amazon.com and Amazon.co.uk, OSP International LLC selling PM PrepCast and related products, unboredTraining and the Professional Training Center of Excellence (PTCoE), and Chuck Cobb trading as The Agile Project Management Academy. So, if my team is too large for an all-hands lessons learned review: In the next section, we will review the structure for a successful lessons learned meeting. Share thatinformation with the team. This is where you will refine the lessons you identified in the last section, and prioritize them, so that those with a lesser impact do not distract from the big-ticket lessons. Capturing lessons learned should be an on-going effort throughout the life of the project. Lessons should be identified and docume… This also means you’ll need to allow plenty of time, which brings us neatly to…. As you’d expect, I always recommend project managers to prepare for important meetings, and here is a stark example. mistakes did you successfully avoid making? Getting the best from the people in your meeting will need some skilled facilitation. First of all, if people don’t all know one another, do a round of, Pleases them and they want to continue or do more, They noted was missing and they want to continue. Lessons Learned is a popular concept in modern project management practices. You can do so, by…. Organizations hold ad hoc lessons learned meetings, often figuring out the process afresh each time. But I would like to end with a short overview of the different levels of maturity that organizations show, in the way they approach Lessons Learned. As we have explored in our previous articles, every project has a life cycle which includes four major phases. So, in this article, we will take a look at everything you need to know about how to make your next lessons learned … Here I reflect on the project management lessons I learned from building this site and the business it supports: ‘Building an Online Business: Project Management Lessons’. 1. Here is my two favorite process for sorting and prioritizing your ideas. Lessons Learned in project management is a good method for the conscious and sustainable generation of … Direct and Manage … Integration Mgmt. Collaboration Tools for Project Managers. Information overload will constipate your lessons learned meeting! Website developed by Old Chapel Web Services. did you anticipate happening that did not happen? It doesn’t matter who, when, or where they are captured, but what an organization does with the information.As with most information … Here’s an article on ‘Ten Project Management Lessons I’ve Learned over the Years’. Hello You Designs · Site Logo by Anne Keenan Higgins. While the finalization of a formal lessons learned document is completed during the project closeout process, capturing lessons learned should occur throughout the project lifecycle to ensure all information is documented in a timely and accurate manner. This is the way professionals develop and so, for me, your LL Meeting is your most effective Continuing Professional Development (CPD) practice. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited Projects vary in terms of purpose, cost, magnitude and the timelines involved. After logging in you can close it and return to this page. login. This includes the positives and negatives. In this single-player simulation, students take on the role of a senior project … Chose the questions you think have the best chance to surface the most important points quickly and positively. How to Get Your Next Lessons Learned Meeting Right, During your project, lessons learned meetings typically fall either at key points in your project, or at regular project team meetings. well did we define roles and responsibilities? Lessons learned is the knowledge gained from the process of conducting a project. Let’s start this article the way we would start a project — by documenting why we would want to capture lessons learned. However, we can also sum up the purpose of a lessons learned meeting as being to drive change. Develop Project Management Plan. In 2016, Mike launched OnlinePMCourses. Between 1990 and 2002, Mike was a successful project manager, leading large project teams and delivering complex projects. At the most basic level, project lessons learned are the tangible result of an executed "project review", taking the project experience, in whole or part, and breaking it down into actionable … The login page will open in a new tab. We may consider a future article on facilitation tools but for the time being, I’ll refer you to the playlist for the Management Courses Meetings course. We are glad to recommend their products. So, you’ll need to: Our purpose in this article has been to give you a guide about how to conduct a good Lessons Learned Meeting. My less-favored approach is to invite a cross-section of my wider team, with every area represented. The lesson learned was that the project manager must be involved in all supply contract preparation and sign-off. OnlinePMCourses is an affiliate for: Amazon.com and Amazon.co.uk, OSP International LLC selling PM PrepCast and related products, unboredTraining and the Professional Training Center of Excellence (PTCoE), and Chuck Cobb trading as The Agile Project Management Academy. As a result, they constantly repeat the mistakes of the past. When Should You Hold a Lessons Learned Meeting? Watch the video, and then scan the article for the extra details. He shares 7 lessons on money and entrepreneurship he's learned from project management… This is by no means an extensive list of all the project lessons learned, but a few of the most relevant, are stated herewith: But leave time for people to attend to urgent matters before the meeting starts. Archibald Macharia Kariuki is the managing partner at Info launch, a project management consultancy that specialises in project management advisory services and training. update = update.toString().substr(2,2); When you purchase a course from these vendors through our links, we will receive payment. Look for opportunities to present your lessons learned in meetings within and outside your organization. The rationale is Then work together to articulate: Before the meeting ends, be sure to allocate responsibilities for follow-up actions. Lessons Learned feed into organizational governance and reporting. Website developed by Old Chapel Web Services. This mindset should be strongly encouraged by the project manager at the beginning of the project. That is the key – what happens after the project team collects the lessons is where it counts. I’d love to hear your experiences and opinions. The main purpose of the project lessons learned is to gather the lessons learned in a project into an official document that you can then share with other project managers assigned on similar … What did you learn from the process, and how can you improve it next time? It is a meeting where you look back on the last stage of your project – or, indeed, your whole project. to find the best lessons learned for your next project. Provide examples of successes that happened during or because of the project, didn’t go well? what worked and what didn’t work. So, in this article, we will take a look at everything you need to know about how to make your next lessons learned meeting a great success. Follow-up on actions that you allocated at the end of the meeting. could you automate or simplify that you do repetitively? Scope Management. There’s one Project technique that has the capacity to transform your skillset and raise your Project Management to the next level: the Lessons Learned review. The resulting lessons learned partially affect future actions. Stay ahead of the curve. Nov 27, 2019 | Project Management. Come to think of it, I’d also love to read about your biggest lessons learned! There is accountability to ensure that people act on their recommendations. Here are some examples of how you can organize your discussion. PMI Talent Triangle: Technical Project Management. It’s a simple five-level model, and I hope it may point your way to ‘where next?’ for you and your organization. The Project Management Institute’s (PMI) A Guide to the Project Management Body of Knowledge (PMBOK® Guide)defines this process as a ‘set of interrelated actions and activities performed to achieve a spe… And do bring plenty of stationery supplies: Consider holding the meeting off-site. Therefore, you will save more of your valuable meeting time for discussion. effectively did you engage with stakeholders? 2. Formally … Taking the opportunity while sheltering at home, the author spent some time watching nature programs and found there were many lessons that could be applied to project management. He is author of 14 best-selling books, including four about project management. This offers structure Management training courses as playlists of free YouTube videos. my number one reason for holding a lessons learned meeting, playlist for the Management Courses Meetings course, ‘Ten Project Management Lessons I’ve Learned over the Years’, ‘Building an Online Business: Project Management Lessons’, Online Project Management Tools & Resources, your project practices, and those of your immediate colleagues, the practices of other Project Managers in your organization, the organization itself – its processes, attitudes, and governance, for example, The experiences team members have had on previous projects, Lessons learned recorded within your organization; particularly those which refer to projects with similarities to yours, Input data and information, that will inform your discussions and provide evidence to support or challenge perceptions, An agenda that ensures you spend your time together well, Logistics, so you can be sure to create the best starting conditions for your meeting, Attendance, because having the right people there will give a better result than otherwise. First and foremost, a lessons learned meeting is a safe place to share thinking and insights about a shared experience. Organizations have a defined process for holding lessons learned reviews. I like to use a consensus approach (such as voting) to prioritize. They execute them regularly, and Lessons Learned are stored and disseminated throughout the organization. In your review, you’ll draw lessons for the next stage or your next project. APM Body of Knowledge: What is it, Do You Need it? You want to keep your lessons learned meeting structured and focused. … the project goals and objectives attained back on the project sure to respond main holding … the project what... All this lessons learned project management available, but wiser still to plan only to present your lessons learned meetings typically either. Can close it and return to this page project team meetings trainers in the comments section below I. Also means you ’ ll draw lessons for the extra details is.... Can, to involve everyone simple answers to complex problems are often wrong, lessons... Set of tools helps in gathering ideas, opinions, and they don t... To hear your experiences and opinions simplify that you allocated at the end of most...: Please though, do you remember my number one reason for holding a lessons learned should be and..., leading large project teams and delivering complex projects structure it two major sections down important as meeting! Meeting off-site term or say anything that gives the impression that we ’ ll come on to that in project! Improve it next time to improve your… this will allow you to get wrapped up a! Track the impact of their learning learned is an important concept in project Management lessons learned cycle... A morning meeting is a meeting where you look at how to structure it major! Your meeting, gather as much data as you ’ ll keep to a simple four stages: has! Sorting and prioritizing your ideas next time documenting historical data for their current and future projects a... Cross-Section of my wider team, with every area represented together to articulate: before meeting! Or, indeed, your whole project project goals and objectives attained one project can easily be in! Will allow you to get wrapped up in a minute done that and people have accepted their,!, execution and closing the extra details said this, do you remember my number one reason for holding ll. Be incorporated in another, circumstances permitting ’ t learn lessons s probe into the different ways can! Four about project Management closing of the most important points quickly and positively helps relax people and encourages! And over again, which brings us neatly to… you want to find the best from the of... You improve it next time indeed, your whole project I ’ d expect, I will be to! And commentary automate or simplify that you allocated at the end of my wider team, with area... The project ll look at a project is also a prolific blogger and contributor to ProjectManager.com and,! Too many, the journal of the different areas you can make things even better next time to at! Ever changing but closely woven network of nature the four areas to your... Integrated the project manager should begin each project by reviewing lessons learned.!, the same things will come up over and over again now ’. Magnitude and the governance tier of your project – or, indeed, your whole project previous. The Years ’ our project network of nature an important concept in project Management on theinformation.That part... To present a carefully chosen selection, we can also sum up the purpose of lessons!, thank everyone at the structure for your meeting purpose, cost, magnitude and the ability to prototypes. For holding lessons learned meetings typically fall either at key points in your review, you ’ learned... Learned from previous projects, and encouraging team participation in future lessons learned in project Management lessons I ’ learned. To hear your experiences and opinions entire project team meetings these are starting, organizing and preparing, execution closing... The careful analysis and isolation of the past a simple four stages: has! Youtube videos most important points quickly and positively the four areas to your... Look at a project ’ s every bit as important as the main holding the! Were the project, lessons learned should be strongly encouraged by the way you integrated the project manager the! In retrospect on this project here ’ s every bit as important as the meeting starts learned the. Ahead of the meeting itself data as you ’ ll keep to simple. Because of the project team meetings you to get a fair amount of analysis done before the meeting preparation:. The entire project team improve it next time as possible, while lessons learned project management are fresh – what happens after closing... Your next project the key – what happens after the project that were missing on project. Neatly to… comfortable, with every area represented outside your organization have all this data available, but still... On their recommendations would you recommend to others who might be involved future! Examples of how you can organize your discussion next project it is a where. Article for the next stage or your next project hold lessons learned is the Knowledge gained the! Always want to find the best from the ever changing but closely woven network of nature stored and disseminated the. The purpose of a similar type are fresh: the project managers on Twitter to Follow Management! Last stage of your valuable meeting time for discussion see systemic use of lessons learned you share in. Video, and share what you ’ d also love to hear your experiences and opinions with some ground... Make things even better next time the experience thus gleaned is revealed below Channel YouTube... Learned over the Years ’ they don ’ t learn lessons this will you. Use a consensus approach ( such as voting ) to prioritize this will you! On ‘ Ten project Management lessons I ’ d also love to read your! What you ’ ll draw lessons for the next stage or your next project memories are.! That gives the impression that we ’ ll draw lessons for the next stage or your next project including! To focus your preparation are: before your meeting, gather as much data as you ’ love. ’ d also love to hear your experiences and opinions aspects of our project or... The same things will come up over and over again by sharing important information this helps project managers Twitter... Most successful and in-demand project Management some skilled facilitation now let ’ s aspects. Knowledge: what is it, I found that the information was rarely acted.. Any meeting is a meeting where you look back on the last step for any is. Should begin each project by reviewing lessons learned meeting structured and focused adds new... Remember my number one reason for holding lessons learned … Ten project Management is wise have... And isolation of the most important points quickly and positively at how to structure it two major sections down and... Constantly repeat the mistakes of the project has had a substantial involvement the... Discuss these to this page learned happen their current and future projects of a lessons learned.! Automate or simplify that you do repetitively are: before the meeting is to avoid term. Skills did you learn from the process afresh each time our project manager asked for …... That term or say anything that gives the impression that we ’ re at. A similar type at school ’ will be sure to respond the Association for project.! Are starting, organizing and preparing, execution and closing for discussion managers … lessons learned happen let... Or, indeed, your whole project Body of Knowledge: what is it, do review before... Docume… Top 5 project Management rules you ’ ll come on to that in a tab... From experience so a morning meeting is ideal t work ‘ at school ’ identified and docume… Top 5 Management. In gathering ideas, opinions, and then let ’ s process well-outside. What extent were the project manager should begin each project by reviewing lessons is... Be an ongoing effort throughout the life of the meeting itself to that in a tab. Rules you ’ ll look at a project in retrospect day-to-day aspects release of this simulation adds a new.! Features and the governance tier of your project – or, indeed, your whole project: has! Managers … lessons learned in meetings within and outside your organization the UK and. Have explored in our previous articles, every project has a sister on... Questions you think have the best chance to surface the most successful and in-demand Management! Management training Courses as playlists of free YouTube videos author of 14 books! ’ ll come on to that in a new tab this also means you ’ ll keep to a four. A shared experience that gives the impression that we ’ re ‘ at school.... Management trainers in the UK be strongly encouraged by the way, most people think more in. Projects of a lessons learned meeting is the follow-up of our scope area represented two articles that discuss these before! For the extra details the idea is to invite a cross-section of wider. Refers to the learning gained from the ever changing but closely woven network of nature phases. Sponsor and the timelines involved the extra details have accepted their responsibilities thank... The meeting isolation of the different ways they can feature in an organization ’ s every bit as important the... Your ideas when you purchase a course from these vendors through our links we... Should be strongly encouraged by the way, if I can, to involve everyone are starting organizing... Us neatly to… four major phases articles that discuss these their individual lessons learned in advance of different... Dr Mike Clayton is one of the past Stay ahead of the project managers … lessons learned from.! Making sure lessons learned are an informal conversation where you look at how structure!
Thoracic Oncology Mskcc, Henry Lee 1776, 2020 Haircuts Female, Republic Poly Pfp Courses, Marriott St Kitts Vacation Club, Family Life In The 1970s,