When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences. Please enter your tracking number or order number. 2. Returning from USA RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! 7. We are unable to deliver to APO/FPO … A privacy reminder from PrettyLittleThing. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find here. You can return your purchase in a few simple steps by using ReBOUND. Please enter your ReBOUND tracking number. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Copyright 2021 ReBOUND Returns. Return Request; 3. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. Powered by Intelligent Returns. Please select your country; Germany; This value is not validThe … Ready to return? We're sorry but we are unable to offer a free returns service. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! TSB Returns Ltd. VAT Number 200932158, Terms and conditions At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. If you have chosen a home collection then the courier will arrive at your chosen pick-up address on the date and time requested. If you do not want to use the portal, you can obtain an address label here and organize a return via the post office. All Right Reserved. RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Just follow the process below: 1. Unfortunately we do not refund postage/shipping charges on US orders. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Need to return? Copyright 2020 ReBOUND Returns. Please select your country . 1. Confirmation; Please complete the required fields to help us retrieve your order details . Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. 4. You can return your item to us and place a new order to receive the item of your choice. Please ensure that lingerie and swimwear items are tried on over your own underwear. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. All Right Reserved. Complete the returns note that came with your parcel and pop it into the parcel with … This must match the details that you gave to the retailer when you purchased your items. Unfortunately, we are currently unable to process exchanges. You’ll find these alternative methods below: Email us: customer.services@prettylittlething.com. Please note that some delivery options may require a printer. You can now use eParcel Return to send back your unwanted items. JavaScript seems to be disabled in your browser. If more than 1 order is being returned, you will need to create separate returns for each. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Download your returns label here, and post back to us from your local post office. Sorry you have received a faulty item! HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Your refund should be processed within 14 working days of you dropping your parcel off. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued.Print off, attach to your parcel and take to the post office. Head to our returns portal here. Vous pouvez contacter notre service client en cliquant sur l’onglet «Contactez-nous ici». This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Intelligent Returns The world’s smartest online returns platform client login View Recent Orders delivered to you by Fastway Couriers. Pretty Little Things ships to the United States. Check your order history and select the order you want to return. Please enter your tracking number or order number. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. You may need a printer to print your label, the portal will let you know which options are available for you. Please enter your tracking number or order number. Returning from UK – many drop off points are operating at a … A returns label for your local returns center will be included in your parcel. Wanna join our gang? We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. TSB Returns Ltd. VAT Number 200932158 Services: the services that We are providing to you to return your Parcel to the Retailer; Terms: the terms and conditions set out in this document; and We/Our/Us: TSB Returns Limited a company registered in … TSB Returns Ltd. VAT Number 200932158 Vous pouvez retourner votre achat en quelques étapes simples en utilisant ReBOUND. If you’re a customer in the EEA, you get 14 days to cancel your contract with us. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. If your parcel is more … Returns must be made at your own cost. Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number. TSB Returns Ltd. VAT Number 200932158 Just follow the process below: 2. Simply login to select your item(s) for return. Returning from UK – many drop off points are operating at a … Here’s what you’ve gotta do: If you don’t have an account – that’s ok, you can still return your products. For a full breakdown on what items are eligible to return please see ‘WHAT IS YOUR RETURNS POLICY?’. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. Once we have confirmation of your parcel being received by ReBound we will issue your credit; this usually takes up to 5 business days. New tracked returns! Follow the simple … We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Copyright 2021 ReBOUND Returns. To return an item please follow the steps stated in ‘HOW DO I RETURN AN ITEM?’. You can then track the status of your return until it is delivered to the retailers return … PrettyLittleThing Terms & Conditions; Lost your delivery label? Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. Return items to PrettyLittleThing for Free with Parcel Connect. Articles défectueux - Veuillez envoyer une image claire du défaut de votre article au service client. Location. Privacy Policy Beauty products and accessories cannot be returned. You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or … California Transparency in Supply Chains Act. This could be from anything from browsing the site, to purchasing and registering for an account. The eParcel Return service costs $4.00 per order. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. This payment can be made with either a credit card or PayPal. Still need our help? Print a returns labels on our Returns … Veuillez noter que certaines options de livraison peuvent nécessiter une imprimante. If this is the case then we can reasonably decline your refund. To return an item please follow the steps stated in ‘HOW DO I RETURN … In the interest of hygiene, please do not remove the seal. You`ll then receive a full refund as per the policy above. Send Returns to: Pretty Little Things 1660 W Lake Houston Pkwy, Ste 504 Kingwood, TX 77345 . If you have chosen a drop off service, take your return to the most convenient drop point. You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). 6. All Right Reserved. You can return your item to us and place a new order to receive the item of your choice. Make an account here. All Right Reserved. Shop the latest women's fashion at PrettyLittleThing. Please return using a standard trackable service. 3. You must have JavaScript enabled in your browser to utilize the functionality of this website. For more information please see our full privacy policy. Quick and easy returns through our Returns Portal! No worries, we offer returns. As soon as we have processed your refund, you will receive an email notification. Consider this your guide to all things privacy related. Please follow the process below for returning your parcel to us. Received your PrettyLittleThing garms but aren’t 100% in love? Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. QTY PRODUCT CODE DESCRIPTION SIZE REFUND REASON CODE REASON FOR RETURN 1 Looks different to image on site 2 Ordered more than one size 3 Arrived too late 4 Poor quality/faulty 5 … Please note these prices are as above, regardless of the size of the parcel … Items must be returned within 28 days of receiving your order. Follow the simple instructions on-site – you’ll only need your order number and email address. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. For hygiene reasons, pierced jewellery is non-refundable. Copyright 2021 ReBOUND Returns. Remember to include a copy of your delivery note / order number. Please return items in their original packaging. This service is fully tracked, cost effective and stress-free. Please remember to keep your proof of postage. Unfortunately, we are currently unable to process exchanges. 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