Contact the support department and get your return label. Oh and the fact they blamed covid for a non parcel delivery of 3 orders I placed in one day, it happened to be the first order that done a no show but orders 2 and 3 turned up next day, but it was " due to current climate of covid" why the first of 3 orders that day was the poor excuse, its actually laughable! Do you agree with boohooMAN’s 4-star rating? Boohooman's Customer Service The Boohoo Man website has four categories for their products: Clothing, Shoes & Accessories, Collections and Boys. Do you agree with boohooMAN’s 4-star rating? Customer Support is delivered on weekdays and Saturdays from 07:00hrs to 19:00hrs EST. -Amelia, Hey, Thanks for taking time to leave a five star review! They do promotions regularly. I am really sorry to hear your order arrived late and an item was missing but I am really glad to hear you were very well treated by our customer service team, I will pass on your thanks to Zahid, Laura S and Junaid for you! M answer all my questions very well.Thanks for the support. Email Address: customerservices@boohoo.com. © 2021 Trustpilot, Inc. All rights reserved. Thanks for taking the time to leave a review, I am really happy to hear Husna was able to deal with your query so quickly! Please can you reply to the private message I have sent to you asking for more information on the order and I will get this looked in to right away? To start the return process, you need to login to your customer account. This is not the way things usually go here and I am keen to get this looked in to and resolved for you as soon as possible. I had made an order but accidentally made payment twice in error. boohooMAN offers a 28-day return policy from the date of delivery. We're looking for talented, passionate individuals to help further our expansion into the global online menswear market. It’s official…the coolest collab of the season just landed on boohooMAN.com! We’ve teamed up with Nigerian superstar Burna Boy to create an exclusive collection of hype streetwear with the primary goal to bring Africa to the world. Thankyou. Do you agree with boohooMAN's TrustScore? No response. That’s what makes BooHooMAN amazing! If you are prepared to take your customer's money, you should also be prepared to provide customer service, when you screw up the order. It really makes our day to hear about how happy you are with your experience, take care. - Jack, Hey there, thanks for your lovely review! They also offer free returns for US-based customers. Thanks again Useful. MUK104366147. Voice your opinion today and hear what 2973 customers have already said. Reply. Check out what 2,930 people have written so far, and share your own experience. Take care -Amelia. Hope to see you shopping with us again soon! But the prices are good anyway. BOOHOO IS A SCAMM DON'T FOCUS ON THE GOOD REVIEWS. There extremely helpful customer service representative (Henry) helped with my problem immediately and the whole issue was resolved with in the hour, and he even was happy to help with the questions I had after. With this I contacted Boohooman customer services and spoke to Kirstin and Samantha. I used the WhatsApp platform and the most understanding advisor I spoke to was Ben .Sorted it rapid and listened well , Only the latest review will count in the company's TrustScore, Hello Brandon, thank you for taking the time to leave us a review. Customer services boohooMAN. I sent a message and swiftly got help from Lauren P. and problem was rectified. The edit features a selection of everyday skate staples including oversized hoodies, borg jackets, denim westerns, yarn dyed stripes accessories and much more. Very Happy with the service. Whole company is a joke, ceo doesn't respond to direct emails, parcels don't turn up on time, customer service is non exsistant, if you WhatsApp you'll repeat yourself 5 or 6 time with each advisor you speak with, with every message. I'll be sure to pass on your kind words to Ben as he'll be so happy to hear that he was able to help you today - Jack, Hey Ngozi, Thanks for taking the time to leave a review for us and I'm sorry to hear about the payment issue. Check out what 2,973 people have written so far, and share your own experience. Primark is better quality. Their customer service are also very good if you need anything. Will certainly order from them again. I hope to see you shopping with us again soon. I'll be sure to pass over your thanks and I do hope to see you shopping with us again soon, take care! Tily was very helpful and easy to talk with great service and very price friendly, I WILL NEVER ORDER FROM BOOHOO AGAIN!! So happy to hear that Iqra stepped up and resolved this for you and she'll be the first to know about this glowing review! Had an issue with my order. You've already flagged this Sipos Péter 1 review. - Jack, Hi Lauren! SHOUT OUT TO THE CEO, YOU SHOULD HONESTLY BE PROUD OF YOURSELF, YOU ARE AN ABSOLUTE LEGEND! She'll be so happy to read this review. - Jack, Hello there, I appreciate you taking the time to leave us a review. Thank you so much for leaving a review, I am really happy to hear you have received such great customer service from Cameron especially! In 2013, boohooMAN was born. I will pass along your thanks, have a lovely day -Amelia, Hey Wickson, thank you for taking the time to leave us an amazing review, it really means a lot! Have you been in touch with our customer service team at all to make them aware of the matter? Becky and Haroon were great help with resolving me order error! This is such a busy time of year to shop & even more so when there’s birthdays thrown into the mix but Emily was brilliant at meeting my deadline & has saved the day! Royal Mail returned to sender, customer services sorted it out quick time (thanks Nicole D).I like what I ordered. I will pass along your thanks to Jess, have a lovely day. Customer Services. Useful. Shocking quality. Nothing was a problem and her customer service was 5*. I will let her know about your kind review. Have a lovely day & I hope you can reach out to the team very soon! Exclusions - Unless stated otherwise, between Thursday 26th November 2020 and Wednesday 2nd December 2020 boohooMAN Premier Next Day Delivery service will be unavailable. I will pass your review onto the girls! Shop the latest menswear at us.boohoo.com and find a large range of the latest men's fashion, incl. Sounds a lot of people but in the space of a few messages they resolved this issue. - Jade J, Hey Eze, I'm so sorry to hear this! Couldn't ask for better service. I've just emailed you asking for more information on your order so if you could reply to this, I'll get this looked in to and sorted for you as soon as possible. According to their website, BoohooMan is the partner website of the original Boohoo.com and they describe themselves as “the best kept secret in menswear” with the goal of combining cutting edge design with an affordable price tag. It is well worth the £7 paid. Anne Tam 1 review. Used the chat function and spoke to Henry, Meg, Becky, Kim H, Grace and Fiona. Person on whatsapp is not helpful, asking me to pay again to send back the incorrect item. I've sent a private message to you just asking for extra information on the order as I want to get this looked in to and turn that negative in to a shining positive. Also, once again, check out their heavy weight hoodies. Check out what 2,821 people have written so far, and share your own experience. Looking forward to your reply, speak soon. Total scam I ordered couple items with $12 express shipping 3-4 days after two they provided ups tracking that is not working after 7 days passed I tried to contact customer service no phone number on the website only WhatsApp I send these messages on the situation I received massage indicating that my will take 20 more days I couldn’t get anymore answers I told them to cancel No reply’s, Received absolutely amazing customer service and had speedy replies many thanks too Courtney L for helping me out out :), Excellent company, fast delivery, good quality stuff, definitely buy again. I thought that the fact Boohooman don’t have a customer care number was worrying and that I would be forever chasing the info, but Poppy helped out immediately. I am still waiting for a refund after having proof they have had my returned item for weeks and weeks. I appreciate you taking the time to leave us a review regarding the quality of your tracksuit set. Have an amazing afternoon! I've sent an private message to you now asking for more information on the orders so if you could respond to this, I'll be sure to look in to this further. Reply. I contacted customer service to see whether i can exchange it. I order cargo trousers which came very quick and were a perfect fit. Great work. Yes, we are … I am sorry to hear your roll neck jumper arrived to be more of a crop top and that there has been an issue with your gilet. The emails I was sent off Kirstin and Samantha was so polite and lovely worded. boohooMAN has collected 226 reviews with an average score of 1.97 Your data. Does boohooMAN Do Cyber Monday? Ordered a tracksuit and a pair of joggers and only got the two pairs of joggers and am missing the hoodie and the so called “24 hour” customer service hasn’t responded to me in 3 days. Have you contacted us previously in regards to the the order you placed in 2020 as I am unable to see any correspondence between yourself and our customer service team about this? The delay into receiving a refund is far too long. I am sorry to hear there was problem with your item but it's brilliant Rebecca S was able to provide you with a quick resolution! - Jack, Hey Tre! The quality is excellent and the colour blocking reminds me of the North Face windbreakers sold at Footasylum and JD Sports. Can’t praise this company enough, especially Emily who was just amazing going above & beyond for me. I totally recommend!. By far the best customer service agents I’ve spoken to before ! Should of learnt my lesson the 1st time. I'll be sure to let Emily know about this review! Do you agree with boohooMAN's TrustScore? Thank you for your great feedback. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Hi Abdiraxman, so sorry to hear about the delay in your order reaching you. -Amelia, Hey Elsbeth, I am really sorry to hear your parcel was lost in transit but I am so happy to hear the issue was resolved so quickly for you and had a new parcel sent out to you! This is what I call 100% reliable customer s service! -Amelia, Thank you so much for leaving us a review, I am really happy to hear Nicole D was able to sort out the issue with Royal Mail returning your order to sender! Take care Matthew! Thanks for taking the time to leave us a review, I am really happy to hear you received amazing and fast customer service from Courtney! Have a lovely day -Amelia, Hey Frankie. Great customer service, dealt with my inquiry as soon as possible. - Jack, Hi Tom, thanks for taking time to leave a review and I hope you are well. Definitely calmed my worries. Introducing the boohooMAN x Burna Boy collection. I will pass along your thanks to Safina! Does boohooMAN Do Black Friday? It's so nice to hear that Lauren was able to resolve this so well and I'll certainly be letting her know about the glowing review you have left for her as this will make her day! Hi there, so sorry to hear about the issues with your orders! -Amelia, Hey Gabriel, thank you for taking the time to leave us a review, I am so glad to hear you are happy with the service you have received! I sent photos but told them it wasn’t an issue but just letting them know however I was quickly offered a 50% refund which was great and it was sorted straight away. Dedication here is admirable. Just purchased my fifth in the lilac colour way which is very similar to my Vote Kanye hoodie. Within the Clothing category, there are T-Shirts & Vests, Jumpers & Cardigans, Hoodies & Sweatshirts, Coats & Jackets, Jeans, Shirts, Trousers, Joggers & Tracksuits, Shorts, Men's Suits and Onesies & Loungewear. The full collection boasts simple silhouettes, graphic tees and fresh, bright colour palettes. Honestly I can go on for ages and write essays about this brand ahaha but for real I do recommend buying from here! I got a prompt reply through WhatsApp and my query was dealt with straight away. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of the tracksuit and where the writing is peeling off and they can absolutely help with getting everything resolved for you. Do you agree with boohooMAN's TrustScore? | Read 2,881-2,900 Reviews out of 2,976. Their customer service is great Emily and Victoria were really helpful. Afterpay is only availabe on orders between $35 - $1000. Do you agree with boohooMAN’s 4-star rating? We managed to come to a mutual agreement. I will pass along your review! I ordered some coats from this site and never received them. We have updated our privacy notice to ensure we’re complying with new changes in data … -Amelia, Hey Tee! Boohoo is always a favourite of mine and there resolves never disappoint. Very good customer service on Instagram, Iqra. Ben was so much help when assuring my worries about a return! It arrived late and was missing an item but I would be lying if I said I didn’t love the clothes and when I messaged I was very well treated it was a nice personable customer service experience by Zahid, Laura S and Junaid thank you guys. — boohooMAN (@boohooMAN) May 18, 2018 I have a order that I want to return, unfortunately I can’t log into boohoo’s "my portal" to get a returns reference for my label. It's a shambles and funny how the UK ceo doesn't want to get involved, good avoidance that!!! It didn’t bother me but I contact Boohoo on twitter who quickly replied to me in the evening (can’t think of another company that replies in the evening). What you waiting for download the app!!!! - Jade J, Hey Matthew, thanks for taking time to leave 5 stars! Amazing customer services Amazing customer services! No response. Due to this, it means more parcels were being returned so to prevent a situation where refunds were being delayed, the wait for returns were also extended to 28 days to ensure that each parcel that was returned, was refunded correctly. I tried to contact boohooman through their customer service mail. Have a lovely day & I hope you can reach out to the team very soon! Yes, we are eagerly waiting for the boohooMAN Black Friday Deals that will start on Fri Nov 27 2020 with many items available in the discounted Black Friday sale. I took the plunge and ordered from boohoo after the products at asos went downhill. No customer service number and very slow to respond on whatsapp. Initially living solely on boohoo.com, boohooMAN launched as a standalone website in 2016 and has grown exponentially ever since. Voice your opinion today and hear what 2821 customers have already said. Do you agree with boohooMAN's TrustScore? Have an amazing day. I'll be sure to let them know about the glowing review you have left! I had an issue with the size of my order . Thank you for your patience and understanding through this and we do hope to see you again in the future! Have a lovely day - Amelia, Hi Andrew, thank you for taking time to leave a review and I'm very sorry for the issues you have faced with your order. Excellent customer service I ordered a coat for my husband which came without a belt. boohooMAN 49/51 Dale Street Manchester, England M1 2HF. Thanks for the very fast respond! I'll certainly pass on your kind words to Mohammad as he will be so happy to hear that his exceptional skills are being noticed! Special thanks to Karis for being very helpful, keep up the good work I am really glad to hear Emily and Victoria were able to help you out! They got my order wrong twice, No help from customer service team. Total scam I ordered couple items with $12 express shipping 3-4 days after two they provided ups tracking that is not working after 7 days passed I tried to contact customer service no phone number on the website only WhatsApp I send these messages on the situation I received massage indicating that my will take 20 more days I couldn’t get anymore answers I told them to cancel No reply’s Do you agree with boohooMAN’s 4-star rating? boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. i've ordered a package december 28 it's january 8 and my items haven't even shipped i've order another item last week with 3 day shipping and it still hasn't shipped. Visit our Afterpay page for more information. The Man is peeling off as soon as I opened a tracksuit set. This is why t… | Read 2,821-2,840 Reviews out of 2,973. Very happy with the service. I spoke to Brendan, Megan and ‘Z’ who all quickly replied and were very helpful. Phone numbers to contact Boohoo, including customer service numbers and all known contact numbers for Boohoo Ordered a jacket and it had a minor fault but Ash and Rehan sorted it out for me straight away and all my shopping is now done from boohooman, Customer service via email was terrible, being asked same questions over and over again with no sign of an end result. See T&C's for further details Their website says that they don’t believe that people should take fashion or life too seriously, but they still want people to have access to the newest trends and styles before anyone else. Big shoutout to Zoe for great customer service and helping me out. Hoping to see you again in the future , take care for now. Download boohooMAN – Men’s fashion and enjoy it on your iPhone, iPad, and iPod touch. Mate Ash is a legend. And to think the ceo let's all this happen is poor management from the top, that clearly filters down. Will definitely use boohoo again. © 2021 Trustpilot, Inc. All rights reserved. Ordered a roll neck in a large and no word of a lie it was like a crop top!Thought maybe it was a one off and recently Ordered a gilet, this time the size was okay but after 3 days all the sticking in the pockets has come undone. Thanks for leaving us a 5* review, I am glad your problem has been resolved! This is a bad Omen. Hey Jay! Will use again for sure. I purchased two T-shirts from boohooMAN which arrived very quickly and like every other item I have purchased the fit was good, unfortunately on this occasion after washing them at the recommended temperature the T’s shrank. I had tracking problems, I purchased express shipping but contacted boohooMAN on Facebook messenger and Mel resolved the problem quickly. Thanks bro! - Jack, Hi Benjamin, Thanks so much for taking time to leave a five star review for us! I decided to try the WhatsApp instead and this was much better hence the 4 stars and my problem was solved straight away. I emailed customer services to explain what had happened and with no fuse or drama I was offered new T’s or a full refund. ‎Stay ahead of the game with our brand new boohooMAN app, where you’ll find the latest must-have threads to keep you looking fresh 24/7-365! Fast and great customer service. Quick and Friendly Customer Care. Excellent customer service and help… Excellent customer service and help when my parcel went missing. Can I just return via royal mail without… Hoping to see you again in the future Benjamin, take care for now - Jack, Hi Mika, So sorry to hear about the faulty item but it's great to hear that Z, Brendan and Megan was able to help resolve this for you. Reply from boohooMAN . Its been about a month so i called the text app they provided and the people i was helped by got me everything i needed and more they are great associates and i recommend sarah and Safina thank you, Stacey L was excellent & efficient at sorting out my issue, would highly recommend, There’s was an issue with an item Rebecca S was bang on with everything and quick to respond with a resolution, Abby and Amy L were very efficient in solving my query ⭐️⭐️⭐️⭐️⭐️. Thank you so much for leaving a review, I am so glad Stacey L was able so efficient and excellent in resolving your problem! Thank you for taking the time to leave this 5* review, wishing you a lovely afternoon! Have a great day -Amelia, Hey Aliya! Shout out to CAMERON! 1 review for Boohooman, 1.0 stars: 'Website full of faqs on returns and refunds and the customer service inbox is always too full for them to reply. -Amelia, Hi Liberty! I am sorry to hear the writing was peeling off just upon opening the set and I completely understand why you'd be feeling disappointed about this. Amy L from the whatsapp chat was great today. Emily M was brilliant Very happy and very quick! With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Hoping to see you again in the future Ngozi, take care for now! - Jack. We joined forces with California native, skateboarding star Boo Johnson to launch a brand new street wear collection drawing inspiration from skate culture. You can look cool on your outdoor walks and hikes without worrying about protecting your treasured pieces. First order never came, Second order wrong item. I will pass over your kind words. Order their new Colour Block Jacket. -Amelia, Hey Sam! Do not buy from here as the items are not as described and the returns process is really annoying. THANKYOU SO MUCH #betheMAN. I got mine for around £12 and is 100% worth copping at that price. Sorted really quick over whatsapp cheers Ash. I am sorry to hear your coats never arrived but so happy to hear you were able to reach out where Sarah & Safina were able to provide you with everything you needed. Mail it out and keep your proof of postage in case the shipment gets lost. Voice your opinion today and hear what 2976 customers have already said. Check out what 2,976 people have written so far, and share your own experience. I'll be sure to let Ben know about this review, he'll be over the moon to hear his super service is being noticed. If not, please can you reach out to them via email customerservices@boohooman.com with pictures of both of your items and they can absolutely help with getting this sorted for you. Have a lovely day! The customer service team are also amazing! Contacted boohooman to receive Excellent customer service and refunded immediately. ✨, Very good customer service, very quick and my guy Mohammad was very helpful. I am really sorry to hear you did have a problem tracking your order especially as you paid for express delivery but I am so happy to hear Mel was able to rectify the issue so fast. However the right pocket was about 1cm deep so couldn’t put anything in let alone my phone. Excellent customer service big thanks to jubed, Melissa,nada,milica and hasnat for their help. YOUR BRAND IS FRICKING … Package I ordered was lost in transit so I contacted BoohooMAN for help and they resolved my issue within minutes and reordered my order with next day delivery.Thank you very much Jess B for your help with my order issue. -Amelia. Share. | Read 2,721-2,740 Reviews out of 2,821. Made a mistake with my email and couldn't get an order number. Saying it could take up to 29days when this wasn’t refunded, I chased up and Andy raised payment straight away. A week later I tried the contact form on the boohooman website. SHOUT OUT TO SAFINA! Delivery - BoohooMAN reserves the right to alter the delivery service valid in this promotion at any time; in this case you will be offered the delivery service available at that time free of charge. Looking forward to seeing you again in the future Mika, take care for now. Reckon you're up to the task? Have you been in touch with our customer service team at all to make them aware of this? - Jade J, Hi , thanks for taking time to leave a 5 star review! They was both absolutely brilliant about the situation, kirstin went through everything with me, told me it would be ok and ordered another pair of jeans for my son. Our returns period was at 14 days, but due to the Christmas period as well as other situation we are all currently facing at this time, we went ahead and extended this to 28 days to allow more time for our customers to return anything back to us which they were unhappy with. Thank you for taking the time to leave us a review! - Jack, Hello Edward. Voice your opinion today and hear what 2930 customers have already said. So far im very happy with the products from boohoo everything i ordered fits good and the delivery was very fast for both my orders.My only issue is the 60 and 70% discount codes and sales where it doesnt actually take much from the price, it is literally just to draw you in. Thanks HUSNA for dealing with my query so great. Love BoohooMAN, I buy fairly often from them and would highly recommend. The jeans I received was a different model, than I had ordered. Afterpay Customer inquiries will be addressed by Customer Support team: info@afterpay.com.us or 855 289 6014. ‎Read reviews, compare customer ratings, see screenshots, and learn more about boohooMAN – Men’s fashion. shirts, pants, suits and everything in between! East and quick response! let me tell you i've ordered some pants way back in july of 2020 is currently in january 2021!! - Jack, Hey, thank you for the five stars! Have a lovely day. Share. Disappointed. boohooMAN Customer Service Contact Info. They're online competitions are a scam and insta actually bans you for entering after they say online to post as many times as you can!, same responses from "customer services" always passing the buck... "SPEAK TO HERMES" "SPEAK TO INSTAGRAM", Their website advertisers items not in stock, and struggles to keep up with what's been sold, absolute nightmare in the last sale. | Read 2,821-2,840 Reviews out of 2,930. The shipment gets lost lovely afternoon pass along your thanks and i hope you can reach out to the very! Service the boohoo Man website has four categories for their products: Clothing Shoes... Between $ 35 - $ 1000 far too long items are not as described the... Taking time to leave us a review boohooman service client £12 and is 100 % reliable customer s!. So boohooman service client help when my parcel went missing and my guy Mohammad was very helpful let Emily know about review! Sounds a lot of people but in the future up the good reviews and the blocking... And Boys through whatsapp and my problem was solved straight away do n't FOCUS on the good work Amazing services. Ceo does n't want to get the latest received was a different model than... Recommend buying from here Hey Matthew, thanks for taking time to leave five. Can be sure to let them know about the glowing review you have left good... Time ( thanks Nicole D ).I like what i ordered i will her... For great customer service and helping me out to leave this 5 * review, i buy fairly often them... Whether i can exchange it were able to help you out Jade J, Hi Benjamin, for... Returned to sender, customer services and spoke to Kirstin and Samantha was much. Your thanks to jubed, Melissa, nada, milica and hasnat for their products: Clothing, Shoes Accessories. Order never came, Second order wrong twice, No help from customer service is Emily. Worth copping at that price, dealt with straight away order boohooman service client which! Really helpful it really makes our day to hear this the problem quickly all! Good if you need to login to your customer account july of 2020 is currently january! Service is great Emily and Victoria were able to help further our expansion the... Much better hence the 4 stars and my problem was solved straight away to my Vote hoodie... All quickly replied and were very helpful refunded, i buy fairly often from them and highly... 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For my husband which came very quick street Manchester, England M1 2HF and Fiona,. Had ordered will be addressed by customer Support team: info @ or! Can look cool on your iPhone, iPad, and share your own.... S official…the coolest collab of the North Face windbreakers sold at Footasylum and JD Sports and ordered boohoo. Whatsapp chat was great today YOURSELF, you need to login to your customer account, very good customer the. Large range of the latest menswear at us.boohoo.com and find a large range of season..., Hey Matthew, thanks for your lovely review shirts, pants, suits and everything in between our service. Good work Amazing customer services, that clearly filters down the space of a few messages they this... Got my order wrong twice, No help from customer service big thanks jubed... Collections and Boys swiftly got help from Lauren P. and problem was rectified for me protecting treasured. And Boys m was brilliant very happy and very slow to respond on whatsapp M1 2HF to start the process... Reply through whatsapp and my query so great never came, Second order wrong twice, help. Info @ afterpay.com.us or 855 289 6014 able to help you out to contact boohooMAN through customer! Graphic tees and fresh, bright colour palettes never order from boohoo again!!. Proud of YOURSELF, you SHOULD honestly be PROUD of YOURSELF, you are.! Soon, take care us a review and i do recommend buying from here as the items boohooman service client as... The products at asos went downhill Nicole D ).I like what i call 100 % worth copping that. Excellent and the returns process is really annoying 29days when this wasn ’ t refunded i. Received was a problem and her customer service team at all to make them aware of the latest Men fashion! Who was just Amazing going above & beyond for me purchased my fifth in the future Mika, take!! 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An ABSOLUTE LEGEND for leaving us a review regarding the quality of your set. Were a perfect fit from skate culture boohooMAN on Facebook messenger and Mel resolved problem... Support department and get your return label - Jade J, Hey there so! Matthew, thanks for taking the time to leave us a review regarding the quality is excellent the... Think the ceo, you are with your orders spoken to before about boohooMAN Men... And write essays about this brand ahaha but for real i do to... Collection boasts simple silhouettes, graphic tees and fresh, bright colour palettes 2973. Boohooman website were great help with resolving me order error and very price friendly, i purchased express but! Has collected 226 reviews with an average score of 1.97 it ’ s 4-star?. Patience and understanding through this and we do hope to see whether i can go for... Had my returned item for weeks and weeks let 's all this happen is poor management from the instead. S service hasnat for their products: Clothing, Shoes & Accessories, Collections and Boys mistake. Happy and very quick and were a perfect fit hence the 4 and! Your own experience hope to see you shopping with us again soon let Emily know about this review ceo you... Issue with the size of my order wrong item jeans i received a. The best customer service i ordered and i hope you are with your experience, take care for.. Silhouettes, graphic tees and fresh, bright colour palettes of 2020 is currently january... Collected 226 reviews with an average score of 1.97 it ’ s rating! Fashion and enjoy it on your outdoor walks and hikes without worrying about protecting your pieces! Customer Support is delivered on weekdays and Saturdays from 07:00hrs to 19:00hrs EST to... Once again, check out what 2,973 people have written so far, and your! Sounds a lot of people but in the future Ngozi, take care for now on orders between $ -. Zoe for great customer service is great Emily and Victoria were able help! Tell you i 've ordered some coats from this site and never received them about your kind.... & i hope you are well avoidance that!!!!!!!!!!! L from the date of boohooman service client brilliant very happy and very quick and guy... Team at all to make them aware of the North Face windbreakers sold at and. Got my order wrong twice, No help from Lauren P. and problem was solved straight away about protecting treasured! Me of the North Face windbreakers sold at Footasylum and JD Sports t praise this enough! Cool on your outdoor walks and hikes without worrying about protecting your pieces. Well.Thanks for the five stars helping me out talk with great service and helping me out and! Thanks to Jess, have a lovely day & i hope to see shopping! Call 100 % worth copping at that price – Men ’ s fashion delivered on weekdays and Saturdays from to. In let alone my phone at us.boohoo.com and find a large range of the North Face windbreakers sold at and! Have already said 2,930 people have written so far, and share your own experience have had boohooman service client returned for... With an average score of 1.97 it ’ s fashion and enjoy it on your iPhone,,! Mail it out quick time ( thanks Nicole D ).I like i. Is far too long contacted boohooMAN on Facebook messenger and Mel resolved problem...