What should I do? Do both account holders have the same level of authority? Apple Pay gives your customers an easy way to pay. « Nous sommes heureux d’annoncer que les clients de Westpac peuvent désormais utiliser Apple Pay afin d’effectuer des paiements rapides et sécurisés. Can I still make split payments using my mobile? Find us in Australia and overseas • Locate your nearest Westpac ATM, branch or banker in Australia What happens if my device is stolen - will someone be able to access my accounts? Do I need internet data on my mobile to make payments? Will I still receive the credit card repayment reminder if I make an out of cycle repayment? Do the Westpac Group and Hey You share any customer details? Is my PayID going to be automatically created? Like a contactless card it’s a fast and convenient way to pay for small purchases. Apple Pay** • Set up Apple Pay using an eligible Westpac Mastercard® debit or credit card, or personal Handycard. What do I do? Are the Fitbit Pay transaction limits and PIN the same as my physical Card? How do I change the PIN for my Digital Card? Set Westpac Pay as your default mobile payment application 5. How long will it take for the cheques to appear as a deposit in my account? Where can I make purchases using my mobile? Yes, additional card holders can add their card to Apple Pay. What details can I view and manage from Online Banking? Do I need to have Westpac SMS Protect to set up a PayID? • Apple Pay - set up Apple Pay using an eligible Westpac Mastercard® debit or credit card, or personal Handycard. What is Westpac online banking for businesses? Are there any fees associated with making an International Payment? Westpac Group said it has "committed to delivering Apple Pay for Westpac customers by June 2020". How do I see Quick Balance on my Apple Watch? How long will it take for estate funds held in bank accounts to be released? I'm having trouble enabling the Westpac Banking skill. I want to sell my device and get a new one, how do I make sure no-one can use my cards? What happens if I am not happy with your response? Can I set it up later? Can I use my Digital Card once my physical card has been received? Westpac. Full details are available on request. It offers alternatives like Samsung Pay and Google Pay (more info on these later), but no Apple Pay, unfortunately. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Samsung Pay? Pay family and friends and get paid 24/7 in real time, in your Online Banking, Payments will go through in less than a minute across all banks, Easier for friends and family to pay your mobile phone number when you create a PayID, Pay and get paid 24/7 in real time, securely with any bank issued Visa or Mastercard® Debit card, Request payments from friends and use the bill splitting feature, Available to customers with a Visa or Mastercard® debit card. How long does the $5 Hey You credit offer run for? Always have your money within reach with the Instant Digital Card. Do I need an internet connection to make Garmin Pay payments? How do I switch to receiving Digital Mail? What should I do if my phone is lost or stolen? What happens if I scan my fingerprint incorrectly more than 5 times? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? How do I reset my business user password? Which phones or devices can I use Samsung Pay with? How do pending transactions affect my balance? When will the External Accounts Service be removed? It offers alternatives like Samsung Pay and Google Pay (more info on these later), but no Apple Pay, unfortunately. I have 10 cheques that add up to more than $20,000 – will the feature accept them all? How can Travel Companion help me when I’m overseas? Is it possible to change the ATM / EFTPOS limits on my Handycard? Why don't mobile payments on my mobile work at some terminals? Westpac. Do I need to use my card PIN with Samsung Pay? Can I use my digital card details to make online transactions? Are there any fees or charges for adding my card to Google Pay? Five years after the US tech conglomerate’s digital payment wallet first launched in Australia, Westpac announced today that Apple Pay has been switched on for its customers who want to make more convenient purchases in stores, apps and online. Just add your supported cards and continue to get … Will service outages to the Westpac Mobile Banking app affect my ability to make a contactless payment with my mobile? Some branches now open weekends. How can I earn and redeem Altitude Rewards? Using Apple Pay with your Westpac Mastercard Debit card. What if I require another copy of the letter posted to me? This includes Westpac hotpoints credit cards you've loaded into Apple Pay or Westpac Pay for hotpoints Pay, and you can also use hotpoints Pay on purchases you've already made using Apple Pay or Westpac Pay, within the last 90 days as long as you have enough hotpoints to pay for those purchases in full. Do I still get reward points when I use Garmin Pay? Can I see my transactions in Apple Wallet? Why doesn’t the card number on the merchant’s receipt match my physical card number? With PayID, does this mean I don’t need my BSB and account number anymore? What should I do? Can I stop the Travel Notifications from being sent to my Apple Watch? What do I need to do if I am a US citizen or tax resident? How can I customise an invoice number in Biz Invoice? How can I manage the signatories for my business account? What happens if I have Card Autopay on my account? Can I report a lost or stolen card from Online Banking? How does Westpac know that it is my fingerprint? About Apple Pay for merchants. Simply hold your Westpac PayTag to any contactless enabled EFTPOS terminal and your payment will be made. Accepting Apple Pay is easy. Can I make payments to friends, pay bills or transfer money using Siri? A huge number of Australian financial institutions currently support Apple Pay, and the list is ever-expanding. Why can’t I see eStatements for all accounts that have been closed? Why hasn't my mobile payment gone through? If I update my software, can I still use the app? Choose a payment method that's best for you. What is displayed to people paying my PayID? I'm an additional cardholder, why can't I view my card details? Why? Which account can my PayID be linked to and can I change it once registered? How can I find the interest earned on my account in the last financial year? Westpac's Apple Pay support includes compatibility with eftpos (electronic funds transfer at point of sale), the local payments scheme and national debit card system accepted across the country. How will my personal information be shared with Fitbit? How do I get the Westpac Mobile Banking app on Apple Watch? Westpac has made Apple Pay available. Can I add my cards to more than 1 device? What is the ‘Monthly Payment Due’ and how is that different from my ‘Minimum Payment Due’ in SmartPlan? Can I add my loyalty or gift cards to my Apple Wallet? Can I use the Westpac Banking skill for transfers and payments? What is a Device Account Number and how is it different from my Card Account Number? Does Westpac offer Apple Pay? Can I use Garmin Pay if I am overseas in the same way as I would in Australia? Can my additional card holder add their card to Apple Pay? This includes Westpac hotpoints credit cards you've loaded into Apple Pay or Westpac Pay for hotpoints Pay, and you can also use hotpoints Pay on purchases you've already made using Apple Pay or Westpac Pay, within the last 90 days as long as you have enough hotpoints to pay for those purchases in full. Apple Pay will be available for Westpac customers by June 2020, meaning all four of Australia’s big banks will offer the digital payment method next year. Find out more about Westpac with Apple Pay today on: www.westpac.co.nz/apple-pay How do I access the mobile cheque deposit feature? Can I use Westpac PayWear to withdraw cash? What is a virtual account number and how is it different from my Card account number? Can a Direct Debit transaction overdraw my account? How is PayID different? Which Westpac cards are eligible to be added to Apple Pay? Where do I find my Digital Mail in Online and Mobile Banking? How do I make a Pay Anyone payment using Online Banking? Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? Where can I find the option to approve a Term Deposit renewal? How do I delete or change my credit card repayment reminder preferences in the Mobile Banking app? Can I still make mobile payments with the NFC functionality switched off? Why when I delete and reinstall the Mobile Banking App does Westpac for iMessage disappear? BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518. I've lost my physical card; can I still use Garmin Pay on my Garmin smart watch? Can I use the Westpac Banking Action for Google Assistant for payments with my Westpac accounts? What are the Centsitive Objects Slimline Keeper and Centsitive Patch? Which financial institutions offer NPP services? Where can I get the Westpac SWIFT and BIC codes from? Apple Pay is easy to set up and gives your customers a simple and secure way to pay with the devices they use every day. Westpac skirts Apple with launch of Samsung Pay. What should I do if I have issues creating a PayID or making or receiving PayID payments? Westpac switches on Apple Pay for customers. How do I wear and care for the Centsitive Patch? Which Westpac corporate accounts are eligible for Osko Payments? I need to make a change to my Direct Debit repayments? To pay on websites in Safari on your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. How many accounts can I link my PayID to? How does the ATM locator connect me to a nearby ATM? Can I use Apple Pay as a backup if lose my physical card? Accept terms and conditions 3. Will the Digital Mail be the same as paper mail? What should I do if I want to deposit a cheque greater $20,000? Can I make a mobile payment if my mobile is asleep? Real-time payments require both the payer and payee to have Osko enabled accounts. How do I stop receiving paper statements and receive them electronically? © 2018 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Who can use the Westpac skills and what accounts are eligible? Can I switch off the NFC functionality on my mobile? If I scan a cheque on a public holiday or a weekend, will it still appear the next day? Can I access the mobile cheque feature on my tablet? Westpac indique qu’Apple Pay arrive à un moment indispensable où les clients recherchaient une alternative à l’argent en liquide à cause de la pandémie de coronavirus (COVID-19) dans le pays (et dans le monde d’ailleurs). If I am going overseas, will I be protected? How will I know if I have Digital Mail available? Where can I find out more information about Samsung Pay? I need help opening a joint account. Can I continue to get the benefit of my interest free days on new purchases while I have a SmartPlan on my account? We use cookies to secure and tailor your web use. Apple Pay is now available for St.George, BankSA and Bank of Melbourne customers with an eligible Visa debit or credit card. What do I do? With the removal of the online keypad, I’m concerned about keylogger software, what does Westpac do to protect me? Why have I been contacted about this change? How do I change my Westpac Online daily payment limit? How do I remove or suspend a card or what should I do if I want to sell my phone? What should I do? What is Siri and how do I set it up on my iPhone? What happens when I fill in the online form? How do I move between Westpac Keyboard, the Android keyboard and other third party keyboards? Manage Term Deposit online - if a Third Party has access to my Term Deposit, what can or can’t they do? How to put a SmartPlan on a balance transfer, How to put a SmartPlan on large purchases, How to put a SmartPlan on a purchase balance. Which Westpac business accounts are eligible for Osko Payments? As a Business customer, how will Osko® and PayID payments change my bank statement or export? My Amazon Echo device is not working. Lending criteria apply to approval of credit products. Can I use my Digital Card details for cardless cash withdrawals? 1. How do I install the Travel Companion feature? Paying is easy, safe and secure in stores, in selected apps and on participating websites. Make easy and secure payments with your iPhone, Apple Watch, iPad, or Mac using your eligible Westpac debit or credit card. Apple Pay is easy to set up and gives your customers a simple and secure way to pay with the devices they use every day. On … What is the Centsitive Objects Incognito Pin? What's the purpose of the ‘Reference’ field when sending an Osko® payment? Using Apple Pay with a Handycard. Which cards are eligible for a Digital Card? Can I activate my card on mobile without using my camera? Are there any fees to use Osko® or PayID? What key changes might I need to make to our back-end accounting systems to accommodate PayID and Osko payments? Paying friends money you owe them, splitting bills when out to dinner or even just paying a tradesman in real time, effortlessly and securely. Westpac. What information is available for interest rates and tax? I can see my card in Google Pay but my transaction is declining. If I restore the default settings on my Garmin smart watch or delete my cards from Garmin Pay, does this impact my physical cards? Where can I find the $5 Hey You credit offer T&Cs? This information does not take your personal objectives, circumstances or needs into account. Can I activate my card on mobile if I don’t have the app? Can I increase the $20,000 limit which currently applies for a 7-day period? NAB's move leaves Westpac as the only big four bank not to sign up to the payment model. Can I add multiple cards to Apple Pay on my device? It is the last of the big four banks to do so. You can use Apple Pay anywhere you can tap and pay. How do I know if a payment is received to my PayID? A page in Westpac Online Banking doesn’t look right, looks or behaves strangely, or has additional unfamiliar fields. My current card is about to expire, when will I be able to view my new Digital Card details? Why? What happens if my Garmin smart watch is lost or stolen? Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? Is the face which is used to register for Face ID on the device, the same face which accesses (and unlocks) the Westpac Mobile Banking app? When will I need probate or letters of administration? How do I cancel the mobile payments feature? What security devices are available in Online Banking? How long can I stay signed in to Westpac Online Banking? Apple Pay supported banks in Australia A huge number of Australian financial institutions currently support Apple Pay, and the list is ever-expanding. These may change or we may introduce new ones in the future.
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